Digital Workforce & The Future of Work

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Innovation and our adaptability to change are driving forces that propel us on the path to success. The development of digital technology and growth of various new trends has revolutionized the business sector. Digital Workforce as a Service (DWaaS) is the up-and- coming advancement in the IT industry that simplifies work processes and boosts our performance to the maximum. Here is how the digital workforce can help us transform our business and make us more efficient for a better future.
The Need for Advanced Technology

The IT ecosystem and digital sector are going through unprecedented changes with the onset of the global pandemic and regressive impact it has had on organizations. Automation has evolved from a luxury to a requirement to stabilize the workflow and attain stability. The instability in the economy and global economic regression have pushed companies and organizations to enhance their working potential by automating their business processes. Intelligent automation is an efficient investment to maximize yields and find benefits in optimizing cost, control, and predictability.
The evolution of automation from Robotic Process Automation (RPA) to Digital Workforce as a Service (DWaaS) during the short period from 2015 to 2022 is a great example of the vast untapped potential lying in this field. Digital Workforce is the ultimate collaboration between human efficiency and AI-powered automation with humans driving the automation. This near- independent system is highly efficient, accurate, and auditable with highly differentiated capabilities to read and comprehend different complex situations. The appropriate solutions for these complex situations are assessed and performed by the systems under human guidance.
Digital Workforce Potential

The automated solutions are scalable based on your requirements to connect, manage, and deliver powerful solutions. They can be designed to function as digital assistants for specific roles and a few examples of such functions are Account Payable Managers, Customer Order Management Admins, Contract Management Admins, etc.
The DWaaS solutions are pre-built and can be customized to meet your unique requirements on demand. They are cloud-based, AI-powered and RPA-enabled, combining advanced technologies to help you realize the true potential of automation. Various Amazon AI Services such as Amazon Textract, Amazon Comprehend, Amazon SageMaker, and more can be leveraged to obtain access to better features and attain better performance, compliance, and control.

Implementation of DWaaS

HighIQ has made implementing DWaaS easy and comprehensive by providing pre-built digital workers that accelerate the deployment of automation solutions with very little support from your IT team. Collaborate with your business partners and IT teams to determine the extent of your requirements and solutions from DWaaS. Dedicate efforts to convince key stakeholders and decision-makers to overcome the inherent resistance to the implementation of new technology.
The Future of Work

Prepare your workforce to embrace the new technological advancements in the field. Interactive AI systems with multiple high-powered features can help you transform contractmanagement with intelligent automation. You can process documents within seconds with its vast array of features like customized keyword search, automated contract review and abstraction, real-time reporting, and more.
The great potential of DWaaS in the healthcare sector is realized with the implementation of automated medical transcriptions. Medical transcriptions can be analyzed using the solutions to speed up diagnosis and organize them better to ease supervision for clinicians. Many such interesting applications of DWaaS are popping up and you can realise the true potential of their abilities by keeping in track with their implementations.
Business development and expansion into new pastures occurs with the advent of new technology and applications. We need to broaden our perspective and employ powerful innovations in the field to achieve progress. Automation and implementation of DWaaS is the next big step in the IT industry and businesses can capitalize early on DWaaS to gain a competitive edge in the market.

Break free from the shackles of inflexible work environments to gain access to a robust framework delivering a diverse set of software and hardware solutions to your employees. Empower yourselves with the thoughtful deployment of intelligent digital workers aiding your teams in driving up your business value and reaching new goals.

Think of HighIQ’s intelligent digital workers as your 24/7 business process specialists. Watch our on-demand webinar to learn more.

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